frequently asked questions (faq)

Why should I buy an infographic resume?

Infographics are hot property right now because they grab attention and look fantastic. They provide an easy and visually engaging way to quickly take in data and information, which is important when a recruiter or potential employer only spends an average of six seconds reviewing your resume. But we don’t just give you a standard infographic. At Story Resumes, we weave your story, experience and passions in a way that an old-style, traditional resume, or a do-it-yourself infographic cannot.

What’s the difference between an infographic resume and an illustrated resume?

Our infographic resumes tell your story in one image (A4 or Long/Vertical). Our illustrated resumes consist of ten gorgeous, dynamic slides that each have their own ‘scene’ and mini-story.

Why should I consider an animated video resume?

Video captivates in a way that text and images cannot. With combined visuals and audio, a video can genuinely bring your story to life. If you are serious about capturing a recruiter’s attention, why send them a page of boring text when can you impress them with a dynamic video resume instead?

Why are your products more expensive than resume template sites?

We don’t believe any two job seekers are alike, so we don’t produce resume templates. We prefer to work one-on-one with job seekers to create personalized solutions, not cookie-cutter options that don’t always stand you out from the crowd. We aren’t just providing you with a resume–we’re telling your story and communicating who you are to a potential employer. Standard resume writing services–good ones–can cost anywhere from $400 to $1000. We only use the best designers, and to be honest, to receive the quality of our work elsewhere will likely cost you much more.

We’d like to think that if we do our job well, you’ll score an awesome job and recoup your investment with us in the very near future. You’ll probably even wonder why you didn’t come to us earlier! Note: If you prefer low-cost templates, we do know a company that can help. For only US $99 they offer ‘ready to go’ resume templates that add a glorious new sparkle to your stale, old-style resume. Please check the bottom of our home page for details.

Who designs the resumes and videos?

We have sourced our incredibly talented designers from all around the world. If you’re interested in designing high quality resumes for us, please get in touch via

Can I customize my Story Resume for different recruiters or employers?

Yes. When you order, you have the option to customize your Story Resume for three different recruiters or employers. If you need more than three versions (either now or in the future), we do need to charge a small fee for the amendments. Thanks for your understanding.

How big will the files be?

File sizes vary, but we will provide you with both a low and high resolution copy, so you can email at least one of these to recruiters and potential employers. If you would like further details about file sizes that some of the major job sites accept, please email us at

Can I get the source files so I can make changes myself?

Sorry, our reputation depends on our ability to protect the integrity of our designs. So we keep all the source files here.

I want to order. How does the process work?

To get started, just fill in the form on our home page or email with your current resume attached. We’ll send you some questions asking you more about yourself, your goals, your experience, and how your Story Resume can best represent you. After we receive payment from you, we’ll proceed to work together with you to make magic happen. (And yes, you will be able to review the characters and the overall sketch before we color everything in.)

How can I get my Story Resume faster?

Well, you know artists don’t like to be rushed. But yes, we do offer an express service. Please contact us to discuss your needs.

Why do I have to pay upfront?

Our resumes are custom-made specifically for you and you alone. This means it can’t be used for someone else and no one else will help us pay for it. If you’d prefer not to pay for our products in full upfront, we do give you the option to start with a 50% deposit. Then once you are happy with the sketches and instruct us to continue, we’ll ask you to pay the remaining 50% prior to delivery of the final file. We are a young company and we need testimonials. So rest assured that we will do everything we can to ensure you are 100% happy with your final product.

Do you offer gift certificates?

Yes, we do. Please talk to us about what you need, pay the amount due, and we’ll send you a gorgeous gift certificate for you to send to the lucky recipient of your choice!

Why do I need to send my payment to Expat Women Enterprises Pty Ltd?

Story Resumes is a young startup trying to keep costs as low as possible. So until we’ve hit superstar status, we’re running under Expat Women Enterprises Pty Ltd (the company Andrea Martins set up when she ran her site

Where is Expat Women Enterprises Pty Ltd based?

Andrea Martins and her company are based on the Sunshine Coast in Queensland, Australia.

Are you looking for more designers?

If you can design to the same high quality that we showcase on our site, and you’re flexible with hours and projects, we’d love to hear from you. So get in touch and show us your portfolio.

When did Story Resumes launch?

We proudly launched on Wednesday, October 30, 2013. Thanks go out to everyone who encouraged us and made this all possible!

Can a Story Resume be read by an ATS (Applicant Tracking System)?

Our Story Resumes are made into images (either a pdf or jpg file). If you think an ATS will be used to screen candidates for your dream job, send a standard resume with your Story Resume. Or, find the recruiter’s contact info and work with them to find a way to get your Story Resume in front of their eyes.